Posted: October 10th, 2022
The informational approach in measuring organizational effectiveness
Select a data collection questionnaire or tool that has been designed by a healthcare organization to obtain feedback on their overall effectiveness or the effectiveness of a particular information system within the organization. These may be questionnaires that are administered online or in paper form.
There are several ways to find such questionnaires. For example, they may appear in a journal article reporting on their use. Locate business database on business evaluation topics that may be of interest to you or on the names of particular organizations that might be of interest to you. Some other possible sources of instruments or information about instruments include:
ETS Test Collection. http://www.ets.org/test_link/about
Spend some time reviewing the mission and goals of the organization you select so that you understand what they are trying to accomplish and why the questionnaire was used for evaluation. The names (and sources) of the instrument and the company in which it has been used should be included in your work.
Analyze the instruments to determine the following:
Drawing upon your research, respond to the above questions in a 5-6 page paper. Your completed exercise should follow the conventions of Standard American English (correct grammar, punctuation, etc.). Your writing should be well ordered, logical and unified, as well as original and insightful. Your work should display superior content, organization, style, and mechanics.
NOTE: Be sure to cite sources in APA format throughout your paper, especially when drawing conclusions and making recommendations, to support your ideas.
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