Posted: July 1st, 2022
Here are a few normal blunders that Sage 300 clients have announced, alongside directions to determine them.
“Can’t find program document. Windows protector and A4wcontainerXP.exe”
These mistakes show up if the ‘a4wContainerXP.exe’ document situated in the
[Sage Programs]\Runtime registry is absent or debased. On December 1, 2016, Microsoft Windows Defender started dishonestly distinguishing the a4wContainerXP.exe document as “Trojan:Win23/Detplock”.
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Prior to recuperating the a4wContainerXP.exe record on PCs with MS Windows Defender introduced, utilize Microsoft’s directions to bar the [Sage Programs]\Runtime organizer from examining, then, at that point, restart the PC for the rejection to produce results.
Really look at the MS Windows Defender, Quarantine for the document. On the off chance that it’s present, and the organizer avoidance has been set, reestablish the document. In the event that the document isn’t in the Quarantine then, at that point, duplicate the a4wContainerXP.exe from a functioning PC that has a similar establishment and variant of Sage 300.
In the event that one more duplicate of the document isn’t accessible, then, at that point, a full Repair of the Sage 300 establishment ought to be run, trailed by establishment of the Product Update being used at the hour of the blunder.
This message might happen on a Windows 2008 R2 or Windows 2012 server while printing reports to see. Whenever you click on the drop down bolt to View issue subtleties, the accompanying message is shown:
· Attestation fizzled!
· Program: C:\Apps\Accpac\RUNTIME\A4WCONTAINERXP.EXE
· Record: repcmd.c
· Line: 227
· Articulation: NULL == record->pCrystalObjectHandle
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You can determine this blunder by following the definite strides in this Sage 300 knowledgebase article (#18397). In the event that you keep on seeing the mistake in the wake of attempting those means, make certain to reboot the server and the workstation for changes to produce results and afterward everything ought to work accurately.
“You don’t have a permit to utilize this item”
On the off chance that you see this mistake while opening an organization on a particular PC or with a particular Windows client, it’s because of a Windows client account having lacking freedoms to the Sage 300 Shared Data index.
· Actually take a look at Sage 300 Shared Data index way in the library, (Go to Start, Run, type regedit).
· 32 digit conditions:
· HKEY_LOCAL_MACHINE\SOFTWARE\ACCPAC International, Inc.\ACCPAC\Configuratio
· 64 digit conditions:
· HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\ACCPAC International, Inc.\ACCPAC\Configuration
· Affirm this is a similar area shown in the library from a workstation(s) that can open an organization effectively.
· Actually take a look at the client authorizations for the Sage 300 Shared Data index. Windows client accounts should have full admittance to the envelopes and sub-organizers (Sage suggests that Windows client accounts be essential for the Power Users bunch).
Note: The above advances have settled a greater part of these issues. Now and again there is a subsequent vault key in the HKEY_CURRENT_-USER\Software\ACCPAC INTERNATIONAL, INC. that is causing the blunder.
Snap to pose an inquiry or reach out to Acumen Information Systems – Sage 300 (Accpac) programming support specialists.
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