Keys to successful engagement | Human Resource Management homework help

Review Situation 3 on page 59 of your Responsive Leadership in Social Services textbook, which discusses an empowerment project done in a child welfare agency. The project provided participants with unexpected insights. This project took place within a specific agency. 

In your initial post, discuss how the same insights about engagement, motivation, and understanding the story of participants would be beneficial to successful outcomes in a multi-organizational collaborative project. Describe what you see as the three key take-away points from this situation. Explain why you believe these are the three key points.