Posted: April 27th, 2021

Six sigma optimization of mystery shopping: a hypothetical case study

you have 30minutes to send the case study back 


read the attached Case Study, Six Sigma Optimization of Mystery Shopping: A Hypothetical Case Study on the Nigerian Banking Industry, and in a single Word document, answer the following questions:

  1. Identify the most important facts surrounding the case.
  2. Identify the key issue or issues.
  3. Specify alternative courses of action.
  4. Evaluate each course of action.
  5. Recommend the best course of action.

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